Antispam Policies
We are one of the most trusted email service providers in Thailand. We provide trusted and protected consumer experience on the email service. Therefore, We have developed various policies, procedures, and adopted several industry best practices to help protect our consumers from abusive, unwanted or malicious email.
1. Email sent to Debutmail users must comply with all Debutmail
policies governing email transmission and use of Debutmail.
2. Email sent to Debutmail users must adhere to all applicable laws and
regulations governing email communications in the applicable jurisdiction.
·
Email Marketers Must Honor
"Unsubscribe" Claims
3. Email servers connecting to
Debutmail must adhere to the following requirements:
·
Sender
is expected to comply with all technical standards for the transmission of
Internet email, as published by The Internet Society's Internet Engineering
Task Force (IETF), including RFC 2821, RFC 2822, and others.
·
After
given a numeric SMTP error response code between 500 and 599 (also known as a
permanent non-delivery response), the sender must not attempt to retransmit
that message to that recipient.
·
After
multiple non-delivery responses, the sender must cease further attempts to send
email to that recipient.
·
Sender
must not open multiple simultaneous connections to Debutmail
inbound email servers without making prior arrangements.
·
Messages
must not be transmitted through insecure email relay or proxy servers.
·
The
mechanism for unsubscribing, either from individual lists or all lists hosted
by the sender, must be clearly documented and easy for recipients to find and
use.
·
Connections
from dynamic IP space may not be accepted.
·
Email
servers must have valid reverse DNS records.
·
Senders
must not use namespace mining techniques against Debutmail
inbound email servers. This is the practice of verifying email addresses
without sending (or attempting to send) emails to those addresses.
4. Email sent to Debutmail users should include SPF authentication.
While, other forms of authentication are available, Debutmail
currently only validates inbound mail via SPF and DKIM authentication.
·
SPF
·
DKIM
4. We prohibit sending unsolicited emails or messages using our services. You may not in connection with the services engage in commercial activity or high volume activity without our prior written consent. You may not engage in conduct or activity that is disruptive to the services or the experience of other users.